Frequently Asked Questions

Find Answers To All Your Questions

What types of books do you offer?

 Christ Beloved Church offers a curated selection of transformative books that focus on deepening faith and enhancing relationships. Our collection includes categories such as “Faith”, “Bible Study”, “Marriage”, “Leadership”, and “Special Topics” which provide insightful resources for personal and spiritual growth.

How can I deepen my faith through your resources?

Our books are crafted to enhance your biblical understanding and provide actionable insights. Embrace the adventure of faith by exploring our collection and discovering new ways to connect with God and others.

Do you offer gift cards?

Currently, we do not offer gift cards. However, we encourage you to explore our selection of books that make great gifts for loved ones!

 

Are your books suitable for all ages?

Our books are primarily focused on empowering individuals in their faith journey. While many titles are suitable for a wide audience, we recommend checking the book descriptions for age appropriateness.

Do you offer any discounts for bulk purchases?

Absolutely! If you need a bulk purchase, feel free to reach out to us HERE, we will arrange a special discount shipment of any book for you.

Can I leave a review for a book I purchased?

Absolutely! We encourage our customers to leave reviews for the books they purchase. Your feedback helps others make informed decisions and supports our community.

What if I receive a defective item?

If you receive a defective item, please contact us immediately. We will work with you to resolve the issue and ensure you receive a satisfactory replacement or refund.

Do you have a physical store location?

Yes, our physical address is 14 Road Telecom Community, Kakata, Margibi County, Liberia. We welcome you to visit us!

How do I stay updated on new releases and promotions?

To stay updated on new releases and special promotions, subscribe to our newsletter or follow us on social media. We love sharing exciting news with our community!

What if I forgot to apply a discount code?

Unfortunately, we cannot apply discount codes after an order has been placed. Please double-check your cart before completing your purchase to ensure all discounts are applied.

How can I place an order?

To place an order, simply browse our selection of books, add your desired items to the cart, and proceed to checkout. You will be prompted to enter your shipping information and payment details to complete your purchase.

How can I contact customer support?

You can contact our customer support team via email at support@christbelovedchurch.org or by phone at +231 0779472150. We are here to assist you with any inquiries or concerns you may have.

Can I cancel my order?

 If you need to cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to cancel it.

If you were to recommend, which title would you recommend that I begin with as a new believer in Christ?

We recommend starting with two important books as a new believer, these include “Growing from Milk to Solid Food” and “Christian Foundation”.

I have serious issues in my marriage/relationship, what book do you recommend?

As a man, begin with the book titled “Understanding Marriage”, then buy the other book for your spouse titled “12 Secrets of a Virtuous Woman” as a gift. The knowledge in these books will help your relationship stand and all the many negative issues confronting you relationship will be a matter of the past. If you are a woman, begin with the “12 Secrets of a Virtuous Woman”, and buy the “Understanding Marriage” for your spouse as a gift. Tab or click HERE to view them.

 

Can I track my order?

If you choose a trackable shipping method at checkout, you will receive a shipping notification email that includes a tracking link. This allows you to monitor your order's progress from dispatch to delivery.

What should I do if my order is damaged or incorrect?

If you receive a damaged or incorrect item, please contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring that you receive the correct product or a replacement as needed.

What if I have a question not covered in this FAQ?

If you have any other questions or need further assistance, please feel free to reach out to us via email or phone. We're always happy to help!

What payment methods do you accept?

We accept various payment methods, including major credit cards and PayPal. All transactions are processed securely to ensure the safety of your financial information.

Are there any non-returnable items?

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.

What is your return policy?

We have a 30-day return policy. If you wish to return an item, it must be in the same condition as received, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase to initiate a return.

How long does shipping take?

Shipping times vary based on the destination. For standard shipping, estimates are approximately 11-12 business days for the United States, United Kingdom, and Canada, while international orders may take 12-28 business days. Please note that unforeseen circumstances may affect delivery times.

Do you offer international shipping?

Yes, we offer international shipping; however, certain regions may have restrictions due to logistical challenges. Please check during the checkout process to see if your location is eligible for shipping.

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